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Returns

RETURNS POLICY

We want you to be fully happy with the products brought from us as a happy customer is the best advert we can have for our store and the services we supply. We treat our online customers exactly the same as our physical ones with the professionalism we would expect ourselves.

RETURN

If you wish to return or swap a product within 30 days of purchase please email us at peter@kitemare.co.uk to let us know what you are sending back. Send the goods back via recorded post so you know it has reached us. Items must be in an unused condition in the original packaging so we are able to re sell them. Once we have the items here we will issue a refund for you.


WARRANTY

If you have products fail that you believe are within the manufacturers warranty period please email us at peter@kitemare.co.uk and send us some photos of the problem. We will assess the case quickly and advise you what to do for a quick resolution.

  
  

  

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